Thoughts, Reflections and Questions
When Customer First Becomes You Last
If putting customers first has ever left *you* last, don't miss this next post. It is a must-read for all service-based businesswomen.
Not Everyone is Your Client
You don’t have to chase everyone. You don’t have to bend your pricing, your values, or your time for someone who doesn’t see the value in what you offer. This is one of the hardest lessons for small business owners — especially those of us who built our businesses...
The Real Cost of Keeping the Wrong Staff
Are you holding onto team members out of habit, hope, or fear? What sould shift if you made a different choice?
Not Everyone is Your Client
Just because someone wants your service or product doesn't mean they're the right fit. This post might permit you to let go of that troublesome client.
The Real Cost of Keeping the Wrong Staff
You already know who they are. You know the one:- Always doing just enough to avoid being called out - Avoids feedback or deflects responsibility - Participates in meetings but adds little value - Lowers the team's energy without saying a word - Quietly chips away...
Thoughts, Reflections and Questions
Welcome to the Blog. This is where I share reflections, questions, and insights that don't always fit into a headline - but still deserve space. These aren't quick tips. They are seeds to ponder. Each post is something I've been turning over in thought, in practice or...
The Gig Economy Dilemma
What does 'security' mean to you as a business owner in today's economy? Has that changed for you over time?
The Real Cost of Keeping the Wrong Staff
A good heart can be costly. Are you keeping staff who are draining your business and your energy?
